Word of Promise App FAQ

Q: How do I install it on a second device?

A: APPLE Devices
     Using the same iTunes account
     * If you purchased the Complete version
         Open the App Store
         Updates
         Purchased
         Not On This iPhone
         Look for the Word of Promise Audio Bible
         Tap on the Cloud symbol to the right to download and install

      * If you purchased it through the free version
         Install the free app from the App Store
         Open the Word of Promise NKJV App
         Tap the horizontal bars on the top left
         Select "Restore Purchases"

A: ANDROID Devices
     Using the same Google account
     * If you purchased the Complete version
         Open the Play Store
         Search for "Word of Promise"
         Download and install "Word of Promise Complete"

      * If you purchased it through the free version
         Install the " Word of Promise" free app
         Open the App
         Tap the Gear icon on the top right
         Tap "Settings"
         Select "Restore My Purchases"

Q: I got a new phone and now when I try to use it, it asks me to purchase again?

A: See "How do I install it on a second device" above.

Q: Can I use it on my Apple device if I purchased it in Google Play or viceversa?

A: Yes
     Install the free version
     Open the Word of Promise App
     Create an account inside the app
     Verify your new account
     Send a feedback message from the app requesting to add the contents to your account
     * You maybe asked to prove that you own a license in one of the markets

Q: How do I download the entire audio contents?

A:  Go to the Bible Menu
     Select Contents
     Download Old Testament
     * once completed go back and download the New Testament
       The entire audio is about 1.5 GB for the standard and about 4 GB for the HQ
       so, make sure you have enough battery or plug in your device and that you are in a Wi-Fi
       environment to avoid data charges if any.

Q: How do I change the audio quality?

A: Tap the horizontal bars on the top left
     Select General
     Set High Quality Audio to ON
     * You will have to re-download the audio




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